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How can we help?

Quick answers below. Still stuck? Drop us a line and a real human will get back to you.

Email support

factorelsemgmt@gmail.com

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Frequently asked questions

How do I play?

Add everyone who's playing (at least 3), pick one or more question categories and tap Play. The player holding the phone reads a question about another player out loud, the group discusses it, and they record whether their guess was right. A right guess earns a point. Then pass the phone to the player named on screen. Tap the X whenever you're done to see the final scores.

How many people can play?

Between 3 and 20 players, all sharing one phone.

What does Premium include?

Premium unlocks the extra question categories and removes ads. It is available as a monthly or annual subscription that renews automatically until you cancel.

How do I restore my purchase on a new phone?

Sign in to the same Apple ID or Google account you bought Premium with, open the app and go to Settings → Restore purchases. You can also tap Restore purchases on the Premium screen.

How do I cancel my subscription?

Subscriptions are managed by the store. On iPhone, go to Settings → [your name] → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions. Cancelling stops the next renewal; Premium stays active until the end of the period you paid for.

Can I add my own questions?

Yes. Open My Questions to write your own and use Insert player to drop in a name. Custom questions are always free and stay on your device.

Where is my data stored?

Player names and custom questions are stored only on your phone and are removed if you uninstall the app. See the Privacy Policy for details.

Get the app

Fact Or Else is free on Google Play, and coming soon to the App Store.